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Oracle 1z0-1196-25 認定試験の出題範囲：

トピック
出題範囲

トピック 1

• Creating and Managing Payments: This section of the exam measures the skills of a Payments Administrator and covers the processing of payments from start to finish. It includes understanding different payment components and configuring systems to accept and reconcile payments from various sources.

トピック 2

• Maintaining Device Information: This section of the exam measures the skills of a Device Management Specialist and covers the structure and function of measuring components and their connection to devices. It includes configuring device and measuring component types and managing them through their lifecycle.

トピック 3

• Understanding Adjustment: This section of the exam measures the skills of a Billing Analyst and covers how different types of adjustments work, the control mechanisms they use, and how they impact account balances. It includes the different methods for initiating and applying adjustments within the system.

トピック 4

• Starting and Stopping Service: This section of the exam measures the skills of a Customer Service Representative and covers the process of initiating and terminating service agreements. It explores how the system manages service transitions and supports customer service flows through guided interactions and system actions.

トピック 5

• Describing the Customer to Meter Product: This section of the exam measures the skills of a Functional Consultant and covers the overall scope of the Customer to Meter product, including its core purpose and how it operates across different utility functions. It also evaluates understanding of how various components share transactional functions and how shared objects are managed across the system.

トピック 6

• Creating and Managing Bills: This section of the exam measures the skills of a Billing Analyst and covers the lifecycle of billing, including how bills, segments, and off-cycle bills are created and maintained. It also reviews usage calculation entities, rule configurations, and how meter read changes affect billing adjustments.

トピック 7

• Understanding Credit and Collections Capabilities: This section of the exam measures the skills of a Collections Officer and covers how the system uses automated processes to prompt debt recovery. It explains key concepts such as payment arrangements and pay plans, which help manage overdue balances.

トピック 8

• Understanding Measurements and Performing Validation
• Editing
• Estimation (VEE) Processing: This section of the exam measures the skills of a Metering Analyst and covers the process of loading and processing measurement data, including how validations are applied and the role of VEE groups and rules in managing initial measurements and ensuring data integrity.

トピック 9

• Configuring Rates: This section of the exam measures the skills of a Rate Designer and covers the structure of rate schedules, including the setup of charges and configuration of rules that influence billing results. It ensures understanding of how each rate component impacts the final bill.

トピック 10

• Maintaining Asset Information: This section of the exam measures the skills of an Asset Administrator and covers the setup and tracking of assets, including asset types, components, and specifications. It ensures understanding of how assets are classified and managed within the system using appropriate configurations.

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1z0-1196-25日本語版問題解説、1z0-1196-25資格試験

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Oracle Utilities Customer to Meter and Customer Cloud Service 2025 Implementation Professional 認定 1z0-1196-25 試験問題 (Q25-Q30):

質問 # 25
What determines an account's balance?

• A. The sum of all the balances recorded in the "Balance Due" field on each service agreement related to the account
• B. The logic defined in a plug-in spot on Installation Options
• C. The sum of all the financial transactions linked directly to the account
• D. The amount recorded in the "Balance Due" field on an account
• E. The sum of all the financial transactions linked directly to the service agreements related to the account

正解：E

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, anaccount's balancerepresents the total amount owed or credited for all services associated with the account. The Oracle Utilities Customer to Meter Billing Guide explicitly states that the account's balance is determined bythe sum of all the financial transactions linked directly to the service agreements related to the account. Financial transactions, such as bill segments, payments, and adjustments, are recorded against specific service agreements, which are in turn linked to the account. The account's balance is the aggregate of these transactions, reflecting the net financial position.
This approach ensures that the balance accurately captures all charges, payments, and adjustments associated with the account's service agreements. For example, if an account has two service agreements-one for electricity and one for water-each with its own bill segments and payments, the account's balance is the sum of the financial transactions (e.g., charges minus payments) for both agreements.
The other options are incorrect for the following reasons:
Option B: The logic defined in a plug-in spot on Installation Optionsmay influence how transactions are processed, but it does not directly determine the account's balance.
Option C: The amount recorded in the "Balance Due" field on an accountis a display field that reflects the calculated balance, not the source of the balance determination.
Option D: The sum of all the financial transactions linked directly to the accountis incorrect because financial transactions are linked to service agreements, not directly to the account.
Option E: The sum of all the balances recorded in the "Balance Due" field on each service agreementis misleading, as service agreements do not maintain a separate "Balance Due" field; the balance is calculated at the account level based on transactions.
Practical Example:Consider an account with a service agreement for electricity, which has a bill segment of
$100 and a payment of $80. The financial transactions for this service agreement total $20 ($100 - $80). If the account has no other service agreements, the account's balance is $20, calculated by summing the financial transactions linked to the service agreement.
The Oracle Utilities Customer to Meter Implementation Guide emphasizes that this structure allows for accurate financial tracking, as all transactions are tied to service agreements, which roll up to the account level for billing and reporting purposes.
Reference:
Oracle Utilities Customer to Meter Billing Guide, Section: Account Balance Calculation Oracle Utilities Customer to Meter Implementation Guide, Chapter: Financial Transactions and Account Management

質問 # 26
Where can a business user configure what zones are to be displayed for them in Control Central/Customer
360?

• A. User - Main tab
• B. Portal - Zone tab
• C. Zone - Portal tab
• D. User - Portal Preferences tab

正解：D

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,Control Central(also referred to as Customer 360) is a centralized dashboard that displays customer and device-related information in configurablezones(e.g., account summary, service points, billing history). The Oracle Utilities Customer to Meter Configuration Guide specifies that a business user can configure which zones are displayed in Control Central via theUser - Portal Preferences tab. This tab allows users to personalize their view by selecting, arranging, or hiding zones based on their role and preferences, enhancing productivity and usability.
TheUser - Portal Preferences tabprovides a user-specific configuration interface where individuals can customize the layout and content of portals like Control Central. For example, a customer service representative might choose to display zones for account details, recent bills, and service points, while hiding zones for technical device data that are less relevant to their tasks.
The Oracle Utilities Customer to Meter User Guide further explains that this personalization is stored at the user level, ensuring that each user's Control Central view is tailored to their needs without affecting other users. This is particularly valuable in utilities with diverse roles, where different users require access to different types of information.
The other options are incorrect:
Option B: Portal - Zone tab.This is incorrect, as the Portal - Zone tab is used to define the zones available in a portal, not to configure user-specific displays.
Option C: Zone - Portal tab.This is incorrect, as it reverses the relationship; zones are linked to portals, but this is a system-level configuration, not user-specific.
Option D: User - Main tab.This is incorrect, as the User - Main tab contains general user information (e.g., name, role) but does not manage portal preferences.
Practical Example:A billing specialist configures their Control Central view in the User - Portal Preferences tab to display zones for "Account Balance," "Recent Payments," and "Bill History," while hiding the "Device Technical Details" zone. This customized view allows the specialist to quickly access billing-related information when assisting customers, improving response times.
The Oracle Utilities Customer to Meter Implementation Guide underscores that user-configurable zones in Control Central enhance the system's usability, enabling utilities to support diverse workflows while maintaining a consistent data access framework.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: User Portal Preferences Configuration Oracle Utilities Customer to Meter User Guide, Section: Customizing Control Central Oracle Utilities Customer to Meter Implementation Guide, Chapter: User Interface Customization

質問 # 27
Specifications are used to define the manufacturer, model, and other information about assets. Which statement is true about specifications?

• A. A single specification can only be used on one asset.
• B. Specifications apply only to assets and not to components.
• C. Specifications include the inspection history of assets.
• D. Specifications can include peer specifications.

正解：D

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,specificationsare records that define detailed attributes of assets, such as manufacturer, model, serial number, and technical specifications. The Oracle Utilities Customer to Meter Configuration Guide confirms thatspecifications can include peer specifications, making Statement A correct.Peerspecificationsrefer to related specifications that provide additional context or compatibility information, such as specifying compatible components or alternative models for an asset. This feature allows utilities to manage complex asset relationships, ensuring that assets and their components are correctly configured and maintained.
For example, a specification for a smart meter might include peer specifications for compatible communication modules or registers, enabling the system to validate that installed components meet the asset' s requirements. This enhances asset management by providing a structured way to define and track relationships between assets and their associated components.
The Oracle Utilities Customer to Meter Implementation Guide further explains that specifications are critical for asset lifecycle management, as they provide a standardized way to document and reference asset details across maintenance, installation, and replacement processes.
The other statements are incorrect:
Statement B: Specifications apply only to assets and not to components.This is incorrect, as specifications can be defined for both assets (e.g., meters) and components (e.g., registers, communication modules).
Statement C: A single specification can only be used on one asset.This is incorrect, as a single specification can be applied to multiple assets of the same type (e.g., all meters of a specific model).
Statement D: Specifications include the inspection history of assets.This is incorrect, as inspection history is tracked separately in maintenance or activity records, not within specifications.
Practical Example:A utility defines a specification for a particular model of electric meter, including its manufacturer, model number, and voltage rating. The specification also includes peer specifications for compatible current transformers and communication modules. When a meter is installed, the system checks the peer specifications to ensure that the installed components are compatible, streamlining maintenance and upgrades.
The Oracle Utilities Customer to Meter User Guide highlights that specifications, including peer specifications, are essential for managing asset diversity, particularly in utilities with large inventories of meters and components.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Asset Specifications and Peer Specifications Oracle Utilities Customer to Meter Implementation Guide, Chapter: Asset Management Oracle Utilities Customer to Meter User Guide, Section: Managing Asset Specifications

質問 # 28
Measuring components are single points for which data will be received and stored in the system. Measuring components are either subtractive or consumptive. Which statement is correct?

• A. A subtractive measuring component's usage is equal to the current reading minus the previous reading.
  A consumptive measuring component's usage is equal to its current measurement.
• B. Subtractive measuring components are associated only with water service, whereas consumptive measuring components are for gas and electric services.
• C. Subtractive measuring components are used to measure demand, whereas consumptive measuring components are used to measure how much was consumed since the previous reading.
• D. Subtractive measuring components are associated with deductive meters, whereas consumptive measuring components are not.

正解：A

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter,measuring componentsare defined as points that capture and store measurement data, such as meter readings. Measuring components are categorized as eithersubtractiveor consumptive, based on how usage is calculated. The Oracle Utilities Customer to Meter documentation clarifies that:
Asubtractive measuring componentcalculates usage by subtracting the previous reading from the current reading. This is typical for meters that accumulate readings over time, such as water or electric meters.
Aconsumptive measuring componentcalculates usage based on the current measurement alone, without reference to a previous reading. This is common for devices that measure instantaneous or direct consumption, such as certain gas meters.
Option A accurately describes these definitions, making it the correct answer. The other options are incorrect:
Option Bis incorrect because subtractive and consumptive measuring components are not restricted to specific service types (e.g., water, gas, or electric). Both types can apply across various services depending on the meter configuration.
Option Cis incorrect because subtractive components measure consumption (not demand), and consumptive components do not necessarily measure consumption since the previous reading but rather the current measurement.
Option Dis incorrect because the term "deductive meters" is not used in Oracle Utilities documentation, and the distinction between subtractive and consumptive components is based on calculation logic, not meter types.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Measuring Components Oracle Utilities Customer to Meter Implementation Guide, Chapter: Device and Measurement Configuration

質問 # 29
A Landlord Agreement maintains a landlord's service reversion preferences. Which two statements are correct for landlord agreements?

• A. The Landlord Agreement check box on the tenant's service agreement being stopped indicates if a service agreement may be created against the landlord's account.
• B. Reversion terms are always applied to all types of service at a premise.
• C. The Landlord Agreement Type defines the reversion terms for a landlord agreement.
• D. Reversion terms can be seasonal.
• E. Different reversion terms can be defined for each type of service.

正解：A、E

解説：
Comprehensive and Detailed Explanation From Exact Extract:
In Oracle Utilities Customer to Meter, aLandlord Agreementspecifies how utility services at a premise revert to the landlord's account when a tenant's service is stopped, ensuring continuity of service and accurate billing. The Oracle Utilities Customer to Meter Configuration Guide provides clarity on the characteristics of landlord agreements:
Statement B: Different reversion terms can be defined for each type of service.This is correct. The system allows landlord agreements to specify unique reversion terms for different service types (e.g., electricity, water, gas) at a premise, enabling tailored handling based on the service's characteristics or landlord preferences.
Statement D: The Landlord Agreement check box on the tenant's service agreement being stopped indicates if a service agreement may be created against the landlord's account.This is also correct. When a tenant's service agreement is stopped, a check box on the service agreement indicates whether a new service agreement should be created for the landlord's account, based on the landlord agreement's reversion rules.
The Oracle Utilities Customer to Meter Implementation Guide explains that landlord agreements are designed to automate service transitions in rental properties, reducing administrative overhead and ensuring that services remain active under the landlord's account when a tenant vacates. The flexibility to define service- specific reversion terms (Statement B) and the use of a check box to trigger landlord account actions (Statement D) are key features that support this process.
The other statements are incorrect:
Statement A: Reversion terms are always applied to all types of service at a premise.This is incorrect, as reversion terms can be service-specific, as noted in Statement B.
Statement C: The Landlord Agreement Type defines the reversion terms for a landlord agreement.This is incorrect, as reversion terms are defined within the landlord agreement itself, not the Landlord Agreement Type, which specifies general characteristics.
Statement E: Reversion terms can be seasonal.This is incorrect, as the system does not support seasonal reversion terms; terms are typically static or service-specific.
Practical Example:A landlord owns a multi-unit building with electric and water services. The landlord agreement specifies that electricity reverts to the landlord's account immediately upon tenant departure, while water remains off until the landlord requests reactivation. When a tenant's electric service agreement is stopped, thesystem checks the Landlord Agreement check box and creates a new service agreement for the landlord's account, ensuring uninterrupted electricity billing.
The Oracle Utilities Customer to Meter User Guide underscores that landlord agreements streamline property management for utilities, particularly in high-turnover rental markets, by automating service reversion and reducing service interruptions.
Reference:
Oracle Utilities Customer to Meter Configuration Guide, Section: Landlord Agreement Configuration Oracle Utilities Customer to Meter Implementation Guide, Chapter: Service Reversion and Landlord Agreements Oracle Utilities Customer to Meter User Guide, Section: Managing Landlord Agreements

質問 # 30
......

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